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Food Delivery Platforms

Know when a restaurant partner fails before your customers do

Health inspection monitoring for trust & safety and city ops teams at delivery platforms.

Every restaurant on your platform is inspected by a local health department — and when one fails, the liability doesn't stop at the restaurant door. Trust & safety teams at delivery platforms have no standard process for tracking which partners have recent inspection failures, closure orders, or repeat violations. We surface that information in real time, across every market you operate in, so your team can act before it becomes a brand crisis.

The problem today

Sound familiar?

You find out about a partner's inspection failure on social media

Health departments publish inspection results online — but across hundreds of portals in formats that nobody monitors systematically. By the time a food poisoning story ties back to a restaurant on your platform, the failure was already public. You just didn't know.

City ops teams can't manually check inspection status across thousands of partners

A market with 5,000 restaurant partners might generate 500 new inspection results a week. There's no manual process that scales. And the platforms that build their own scrapers learn quickly how fragile they are.

One outbreak linked to a delivery order triggers regulatory scrutiny platform-wide

State AGs and city health commissioners are increasingly treating delivery platforms as accountable parties when a partner restaurant causes a foodborne illness outbreak. "We didn't know they had repeated violations" is not a defense when the data was public.

Partner inspection monitoring built for platform scale

Continuous health inspection data from 30+ U.S. jurisdictions, queryable by restaurant, city, or your partner ID — with webhook alerts when a partner restaurant fails an inspection or receives a closure order.

✓Webhook alerts: instant notification when a partner restaurant fails a health inspection
✓Closure order flags: closure orders and emergency suspensions surfaced within hours of filing
✓Partner match: link your restaurant partner IDs to government inspection records automatically
✓Violation severity scoring: distinguish minor paperwork violations from critical food handling failures
✓Repeat offender tracking: partners with 3+ inspection failures in the last 12 months flagged automatically
✓Bulk status API: query inspection status across your entire partner network in one call
✓Weekly digest by market: rolled-up view of all partner failures for city ops team review
✓Coverage across 30+ cities including NYC, LA, Chicago, Boston, San Francisco, Seattle, San Diego, and more
✓Historical data: 2–5 years of inspection history per jurisdiction for onboarding due diligence
✓Normalized schema: every inspection, in every jurisdiction, maps to the same violation taxonomy

Pricing

Transparent pricing. No hidden fees. Cancel anytime.

City Ops

Single metro, weekly partner digest

$499/mo
  • ✓Weekly partner inspection digest for your city ops team
  • ✓All new failures and closure orders in your market
  • ✓Violation severity classification (critical vs. minor)
  • ✓Restaurant name and address matching to your partner list
  • ✓Up to 1,000 partner lookups/month
  • ✓Email delivery or Slack webhook
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MOST POPULAR

Multi-Market

Up to 5 metros, real-time alerts

$1,499/mo
  • ✓Everything in City Ops
  • ✓Up to 5 markets covered
  • ✓Real-time webhook alerts on new failures
  • ✓Closure order notifications within hours of filing
  • ✓Repeat offender scoring across all partners
  • ✓Up to 10,000 partner lookups/month
  • ✓REST API with your partner ID as the lookup key
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Enterprise

Nationwide, unlimited, SLA-backed

Custom
  • ✓All U.S. markets in our coverage area
  • ✓Unlimited API calls and partner lookups
  • ✓Dedicated onboarding and integration support
  • ✓Custom SLA for alert latency
  • ✓SFTP bulk delivery option
  • ✓Historical backfill for onboarding due diligence
  • ✓SOC 2 documentation on request
Contact Us

“Our trust & safety team was reviewing partner inspection failures manually — one city at a time, once a week, from a spreadsheet someone maintained by hand. We had no coverage in most markets. The data problem here is completely tractable and we just hadn't solved it.”

See your partner inspection exposure right now

Send us your top market and a list of restaurant names. We'll match them against live government inspection records and show you which partners have had recent failures — no commitment required.